Frequently Asked Questions

We offer a curated range of portable gadgets and everyday essentials — from smart security cameras, solar power banks, and portable fans to night-vision monoculars, air purifiers, and handy travel tools.

Orders are typically processed within 1–3 business days, with shipping taking approximately 7–20 business days depending on your location and the product. You can find full details in our Shipping & Returns Policy.

Yes, once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

We accept major credit and debit cards, along with any other methods shown at checkout, all processed securely through Stripe.

Yes. We never store your full card details ourselves — all payments are handled directly by Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide.

Yes, we accept returns within 14 days of delivery. Please see our Shipping & Returns Policy for full eligibility details and instructions.

Many of our products are fulfilled through our supplier network, so packages may ship directly from overseas warehouses. This helps us offer competitive prices on unique products.

Possibly, depending on your country's import regulations. Any customs duties or taxes are the responsibility of the customer and aren't included in our shipping charges.

You can reach our team anytime at hello@inscius.ai, and we'll get back to you as soon as possible.

If you need to cancel or change an order, contact us as soon as possible at hello@inscius.ai. Since items are processed quickly, we can't guarantee changes once an order has begun fulfillment, but we'll always do our best to help.